Senior Project Manager (BFSI)

Surge Global is a digital consultancy that leverages marketing, data, and technology to help businesses grow. As Sri Lanka’s leading digital firm, we employ the best content, creative, design, and engineering talent the country has to offer.

Embracing a culture of transparency and equality in the workplace, we’ve built an environment that helps Sri Lanka’s best marketing and creative talent thrive. Our team approaches complex, multivariate challenges with an open mind and a strong willingness to continuously test, learn, and innovate.

With our headquarters in Colombo, Sri Lanka, we support and scale startups to Fortune 500 companies across the United States, Europe, Australia, Middle East, Papua New Guinea, Fiji, and Sri Lanka.

Responsibilities:

• Facilitate Scrum Ceremonies and maintain Scrum Artifacts for multiple teams while supporting other governance aspects of the Projects.
• Be the Champion on Agile/Scrum process while coaching and mentoring the team.
• Remove impediments and blockers to ensure smooth sprint execution and team productivity.
• Work closely with Product/Business Owners to manage and refine the product roadmaps.
• Ensure clear communication and alignment between cross-functional teams and stakeholders.
• Drive agile maturity across teams and promote best practices within the organization.
• Track and report key agile metrics (velocity, sprint progress, burn-down charts, etc.).
• Support teams in delivering high-quality outcomes within defined timelines
• Identify risks and dependencies proactively , managing the same effectively.
• Facilitate a culture of innovation , accountability, transparency, and collaboration.
• Continuously evaluate and improve team performance and delivery processes.

Requirements

• Bachelor’s degree in a relevant field or equivalent practical experience.
• 5-8+ years of experience in agile environments, with at least 3+ years as a Scrum Master.
• Strong understanding of Scrum framework and agile methodologies.
• Proven experience facilitating Scrum ceremonies and coaching teams.
• Ability to manage multiple teams and stakeholders effectively.
• Excellent communication, facilitation, and interpersonal skills.
• Strong problem-solving and conflict resolution abilities.
• Experience with agile tools (e.g., Jira, Confluence, Azure DevOps).
• Scrum certification (CSM, PSM, or equivalent) is preferred.
• Experience working in fast-paced or cross-functional environments.
• Ability to influence without authority and drive organizational change.
• Candidates with Fintec/BFS experience will be given priority.

Note: Employees will be transitioned to the client company upon completing three years at Surge