Business Analyst

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors including social media e-commerce gaming streaming media food delivery ride-sharing HiTech FinTech and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45000 employees globally. Presently we have a presence in twenty-three locations across twelve countries which include the Philippines India and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an ever-changing world.

What We Offer:At TaskUs we prioritize our employees well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established including Total Rewards Wellness HR and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover we actively encourage internal mobility and professional growth at all stages of an employees career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

• Requirements Management:Elicit analyze and document clear business and technical requirements using artifacts likeBusiness Requirement Documents (BRDs)user stories andacceptance criteria.
• Process Optimization:Conduct thorough reviews of current business processes to identify bottlenecks and inefficiencies recommending automation or re-engineering strategies.
• Stakeholder Liaison:Serve as the primary point of contact between business units (e.g. Finance Sales) and IT teams to ensure all parties are aligned on project objectives.
• Data Analysis & Visualization:Use statistical methods and tools to interpret complex data creatingdashboardsand reports that inform executive decision-making.
• Testing & Validation:Lead or supportUser Acceptance Testing (UAT)by creating test plans and ensuring delivered solutions meet the original business requirements.
• Strategic Planning:Assist in developing business cases includingcost-benefit analysesand risk assessments for proposed initiatives.

• Education:Bachelors degree in Business Administration Computer Science Finance or a related field.
• Technical Proficiency:
  • AdvancedMicrosoft Excel(PivotTables Power Query) andSQLfor data retrieval.
  • Experience withdata visualization toolssuch as Power BI or Tableau.
  • Familiarity with project management software likeJiraorConfluence.
• Methodologies:Strong understanding of theSoftware Development Life Cycle (SDLC)andAgile/Scrumframeworks.
• Soft Skills:Exceptional analytical thinking negotiation and communication skills to translate technical concepts for non-technical audiences.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL Experience:

IC