M365 Platform Engineer

Role Summary

The Microsoft 365 Platform Engineer is responsible for the engineering, configuration, and continuous improvement of Microsoft 365 services in line with enterprise standards and governance.

The role focuses on building, operating, and improving the M365 platform rather than end-user support, training, or security operations.

Engineers operate within a globally governed platform model, contributing specialist expertise while working as part of a cohesive M365 product team.

Reporting Line

Reports to: Senior Manager - Microsoft 365 Platform

Role Type: Individual Contributor (Engineer)

Core Responsibilities (Common to All 5 Engineers)

Platform Engineering & Operations

• Implement and maintain Microsoft 365 configurations aligned to agreed standards.
• Support release, change, and lifecycle management for M365 services.
• Proactively identify and eliminate recurring platform issues through automation and standardization.

Governance Enablement

• Apply and enforce platform governance policies (retention, permissions, lifecycle)
• Contribute to documentation of standards, patterns, and operational runbooks
• Support audits and reviews relating to M365 usage and configuration

Platform Modernization

• Support migration away from legacy collaboration platforms and file shares
• Assist with remediation of technical debt (e.g. legacy workflows, unsupported tools)
• Contribute to roadmap initiatives defined by the M365 Platform leadership

Collaboration & Stakeholder Support

• Work closely with Architecture, Security, IAM, and Regional IT teams
• Provide engineering input to platform design and roadmap discussions
• Act as a technical escalation point for complex M365 platform issues

Explicitly Out of Scope (for all Engineers)

• End-user training and adoption
• License management
• Service desk L1/L2 support
• Ownership of security tooling (Defender, Sentinel, etc.)

Required Experience (Generic)

• Strong hands-on experience with Microsoft 365 in an enterprise environment
• Experience operating in governed, large-scale tenants
• Ability to work from standards and architectural direction rather than ad-hoc configuration
• Scripting and automation mindset (PowerShell, Power Automate)

Specialist Roles

1. Collaboration & Content Engineer (SharePoint / OneDrive)

• SharePoint Online architecture and governance
• File share migration and cleanup
• Information architecture, metadata, lifecycle management

2. Teams & Meetings Engineer

• Microsoft Teams (chat, channels, meetings, policies)
• Meeting rooms, voice integrations, Places / rooms metadata
• Teams lifecycle and governance

3. Power Platform Engineer

• Power Apps, Power Automate, Power BI (engineering + governance)
• Environment strategy and DLP policy implementation
• Replacement of legacy tools (Access, SharePoint Designer workflows, Fileshare)

4. Messaging & Information Lifecycle Engineer

• Exchange Online
• Mailbox lifecycle, retention, archiving, shared mailboxes
• Distribution lists vs M365 Groups strategy

5. Automation & Platform Foundations Engineer

• Cross-platform automation (PowerShell, Graph, Power Automate)
• Tenant-wide hygiene and validation agents
• Configuration baselines and reporting

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!