Confirmed on the employer's own hiring board on Oct 30, 2026. First seen by Alion on Oct 26, 2026.
Job Description
Skill Set :
Project Management
Total Experience :
12.00 to 15.00 Years
No of Openings :
1
Job Post Date :
05/10/2026
Job Expiry Date :
30/10/2026
Domain :
IT
Location :
SYDNEY [Australia]
Job Reference No :
4110999
Job Summary
The Pega Project Manager will be responsible for end to end delivery of Pega transformation initiatives, including platform upgrades, workflow modernization, CRM/customer service automation, order management, case management, customer onboarding, complaints management, AI driven decisioning, and digital transformation programs.
The PM will act as the primary interface between the Telecom customer, business stakeholders, Pega architects, delivery teams, and executive leadership.
- Act as the primary point of contact for customer leadership and program stakeholders.
- Build strong relationships with Business, IT, Architecture, Operations, Security, and Vendor teams.
- Conduct steering committee meetings and executive governance reviews.
- Manage customer expectations and ensure alignment on scope, timelines, budget, and deliverables.
- Escalate delivery risks and issues proactively.
- Present project status to CXO and senior management.

