26-004. IT Support Technician

Are you a college student or early-career technology enthusiast looking to gain real-world IT experience? Teltrium is seeking a part-time IT Support Technician to help support business systems, networking, technology operations, and cybersecurity best practices while building practical skills that complement your academic studies.

Why Join Teltrium

• Flexible schedule designed around college coursework and exams

• Gain hands-on experience with networking, IT operations, automation, and cybersecurity

• Work directly with experienced technical professionals and engineers

• Build marketable skills that can lead to future full-time opportunities

• Support real business operations rather than classroom exercises

Key Responsibilities

• Provide basic IT and help desk support to employees

• Troubleshoot desktop, laptop, printer, and connectivity issues

• Assist with network documentation and device inventory

• Create or maintain automation scripts, batch files, or simple utilities

• Help maintain user accounts and technology assets

• Support Microsoft 365, collaboration tools, and endpoint management activities

• Assist with cybersecurity awareness, security checks, and technology best practices

• Document technical procedures and solutions

Required Qualifications

• Currently enrolled in college or completed some college coursework in Information Technology, Computer Science, Cybersecurity, Computer Engineering, MIS, or a related field

• Basic understanding of networking concepts including TCP/IP, DNS, DHCP, Wi-Fi, switches, and routers

• Experience writing batch files, PowerShell scripts, Python scripts, or other simple automation/programming solutions

• Strong troubleshooting and problem-solving skills

• Ability to learn technology quickly and work independently

• Strong written and verbal communication skills

Preferred Qualifications

• Completed at least one networking, cybersecurity, or systems administration course

• Foundational cybersecurity knowledge including phishing awareness, passwords, MFA, endpoint protection, and safe computing practices

• Familiarity with Windows administration and Microsoft 365

• Experience building, configuring, or repairing personal computers

• Exposure to Active Directory, Azure, SharePoint, Teams, or Intune

• CompTIA ITF+, A+, Network+, Security+, or similar training/certifications

• Participation in school technology clubs, homelabs, hackathons, or student projects

Compensation & Benefits

• Estimated Pay Range: $20-$28 per hour depending on experience and qualifications

• Flexible part-time schedule (approximately 15-25 hours per week)

• Mentoring and professional development opportunities