Confirmed on the employer's own hiring board on Nov 11, 2026. First seen by Alion on Nov 11, 2026. TELUS scores A on the Alion truth index.
Description
Overview:
The incumbent provides operational and functional support surrounding the operation of the Oacis CDR and information systems in the clinical environment.
Responsibilities:
The incumbent performs some or all of the responsibilities related to the following areas of activity:
Operations:
Identify, correct, test, and follow up on changes to Oacis and the information systems under their responsibility;
Ensure integration with other applications during updates and upgrades;
Perform validation testing of supported information systems;
Manage dictionaries and parameter tables for the information systems under their responsibility;
Develop and write necessary procedures or documentation regarding changes and corrections for anomalies discovered by users of clinical systems;
Ensure compliance with IS operating and usage rules in accordance with the client's standards and norms.
Support and maintenance:
Process incidents or anomalies based on internal requests: incident diagnosis, identification;
Formulation and tracking of their resolution;
Documentation of proposed solutions;
Ensure the integration of changes with other clinical system modules;
Update application operating procedures and distribute them to the relevant support groups or clients;
Work location : Montreal
Qualifications
Required knowledge:
Possess good knowledge of operating systems (Windows, Unix, Linux or Citrix) and databases (Sybase, Oracle);
Good experience with Java, XML, XSLT, Jasper Reports, shell scripting ....
Good knowledge of source code management systems (CVS, SVN, GIT)
Experience with SQL (Stored Procedures, Cursors, functions)
Knowledge of build and deployment tools (ANT, Jenkins, Hudson)
Good knowledge of clinical and clinical-administrative information systems
Possess good knowledge of the development and implementation process of an information system;
Understand and apply the customer service oriented approach;
Increase competence in IT resources and enabling technologies through continuous training, autonomous research, or reading;
Be aware of the context and use of all IT resources and enabling technologies;
Experience in the healthcare field is an asset
Know how to establish fluent oral and written communications in French and English
Required skills and competencies:
Possess a very strong sense of responsibility;
Demonstrate analytical and synthesis skills;
Find it easy to share and transfer knowledge;
Possess organizational and planning skills;
Have the ability to manage emergency and stressful situations;
Demonstrate autonomy, a logical mind, and a great capacity for adaptation;
Have the ability to work in a team and maintain excellent interpersonal relationships;
Have the ability to quickly understand user and partner needs.
Bilingualism English, French, oral and written
Required professional certifications and titles:
College diploma (DEC) or undergraduate university degree in computer science, management information systems, or any other university education relevant to the position
Required experience:
3 years of experience in IT, including two years in support, evolution, and maintenance of clinical and clinical-administrative information systems
Basic knowledge of English is required because you will occasionally interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its provincial scope.

