Cyara
cyara.com
Actively hiring
Contact Center Software
Software Testing & QA
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Overview
Cyara is an AI-led customer experience assurance platform that provides comprehensive solutions for monitoring, testing, and optimizing customer journeys across various channels. The platform supports seamless testing of IVRs, chatbots, live voice interactions, and cloud contact centers, ensuring flawless customer interactions and experiences. Cyara's innovative approach utilizes sophisticated bots to simulate real customer interactions, identify issues, and improve performance before any customer impact occurs.
News
The Agent You Tested Isn't the Agent Your Customers Meet at Peak
Here's a comment I make in customer conversations that usually gets a double take: AI agents don't just get slower under load. They behave differently. We've load tested software for decades, and the question was always the same: does the system stay up a
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AI agents require guardrails, testing and visibility
To get the same performance that human agents produce, AI agents require care and coaching over time.
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Your IVR Passed QA. So Why Are Customers Still Hanging Up?
Many IVR testing issues happen outside controlled QA environments. Learn why traditional testing misses critical customer journey failures. The post Your IVR Passed QA. So Why Are Customers Still Hanging Up? appeared first on Cyara.
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How to Stay Ahead as Agentic AI Voice Reshapes CX
Agentic AI voice introduces new risks around autonomy, complexity, and scale. See how testing strategies must evolve to keep pace. The post How to Stay Ahead as Agentic AI Voice Reshapes CX appeared first on Cyara.
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Better Chatbot Testing, Better Performance: A Guide for CX Teams
Discover why modern chatbot testing platforms are essential for conversational AI testing, chatbot performance, and reliable CX. The post Better Chatbot Testing, Better Performance: A Guide for CX Teams appeared first on Cyara.
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Stop AI Hallucinations From Compromising Your Enterprise Strategy
Also in the Forbes CIO newsletter: AI companies keep making waves on Wall Street, humanoid robot company will go public, why a small university will build a data center.
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How End-to-End AI Testing Keeps Agentic AI Performing at Its Best
CX risks multiply in the age of AI. Discover why organizations need an end-to-end agentic AI testing platform to validate outcomes. The post How End-to-End AI Testing Keeps Agentic AI Performing at Its Best appeared first on Cyara.
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Silent AI Failures in CX: When Bots Respond Correctly but Still Frustrate Users
Learn how to reduce risk, customer frustrations, and deliver better CX with AI and chatbot testing solutions. The post Silent AI Failures in CX: When Bots Respond Correctly but Still Frustrate Users appeared first on Cyara.
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How AI is Reshaping CX Before the First Touchpoint
To avoid support abandonment in the AI era, retailers need to smartly take advantage of AI-enhanced support channels.
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Tech stack
Technologies named in job postings at Cyara over the last 12 months, by layer, with the share of postings for each.
Technologies in use
60
Postings analysed
22
Stack modernity
72/100AI adopter
Languages
Python9%
SQL9%
Bash5%
Node JS5%
Databases
MS SQL5%
PostgreSQL5%
Cloud & platforms
AWS14%
AWS Lambda9%
Amazon EC29%
Amazon S39%
AI & ML
LLM32%
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Full Cyara tech stack
60 technologies · by team · pay by technology · changes · similar stacks
Salary insights
Compensation ranges based on this company's open jobs
Median
$220k
Typical range
$106k – $300k
Open positions
7
7
Jobs
Middle
14.3%
Senior
57.1%
Staff
14.3%
Principal
14.3%
| Level | Jobs | Median | Typical range |
|---|---|---|---|
| Middle | 1 | $220k | $220k |
| Senior | 4 | $130k | $106k – $300k |
| Staff | 1 | $270k | $270k |
| Principal | 1 | $220k | $220k |
Highest paying role
Senior Enterprise Account Executive
$300k
Normalized to USD per year
All salaries at Cyara
By role, level and city, against the market · 7 jobs with pay
Growth
Hiring Momentum
67/100
Growing
Open positions
14
1 opened / 8 closed in 30 days
Median time-to-fill
59 days
faster than 24% of the market
ATS activity
Every ~4 hours
Today
Hiring Dynamics
+100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Sales
26% ▼
Marketing
21% ▲
Finance
16% ▲
Customer Success
11% ▼
AI/ML
5% ▼
Leadership
5% ▼
Activity Timeline
New location: Canada
Oct 2026
New location: United Kingdom
Oct 2026
New location: India
Oct 2026
New location: United States
Oct 2026
Added Microsoft Office to stack
Oct 2026
New location: Hyderabad
Sep 2026
Added Microsoft Excel to stack
Sep 2026
New location: Skibbereen
Sep 2026
Added Agile to stack
Sep 2026
Added Rest API to stack
Sep 2026
Added Agentic Workflows to stack
Sep 2026
Added Interpretability to stack
Sep 2026
Offices
Where the company hires and what each office is for
Cities
2
Hiring now
1
Countries
2
Busiest office
Hyderabad
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Headquarters
Builds here
Office with open vacancies
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Austin
United States
HQ
Hyderabad
India
Corporate office
3 open roles 5 posted in 90 days 50-200 est. staff
hires for Finance, Leadership
Earlier presence
Skibbereen, Ireland
Jobs
≈ $35k – $94k per year (Estimated) • Hybrid • 10+ years exp • Bachelor's Degree • Hyderabad
WebRTC
Management
Agile
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