Gorgias
gorgias.com
Actively hiring
AI Agents
Conversational AI
Customer Support & Help Desk Software
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Overview
News
Technologies
Salaries
Products
People
Growth
Offices
Jobs
Financials
Funding and backers
Total raised
$93.6M
7 rounds on record
Latest round
$28.5M
Series C · Feb 2024 · 2 yr ago
Team
62
US Form 5500 (plan participants) · Dec 2025 · -28% in a year
Hiring now
14
+7 posted in 30 days
Backers
6
Techstars, Greycroft
The money's age
Long since its last round
32 months since the last round · and hiring
Momentum
35/100
hiring for its size, in the news
Last sign of life
this month
a posting or a news item
The story so fareach stage dated by its source: the company's releases, the press, registers, filings
2025
Team shrank to 62 was 86 · US Form 5500 (plan participants)
Jan 16, 2025
Launched Gorgias Introduces its Conversational AI Platform for Support and Sales to Redefine the Customer Experience in Ecommerce · PRNewswire
Feb 13, 2024
Raised a round Series C $28.5M · SEC Form D
Dec 3, 2020
Raised a round Convertible Note $35.3M · SEC Form D
Dec 1, 2019
Raised a round Series A $14M · Pulse 2.0
Apr 17, 2019
Raised a round Venture round $2.1M · SEC Form D
Mar 26, 2018
Raised a round Venture round $1.8M · SEC Form D
Jan 28, 2016
Raised a round Venture round $1.7M · SEC Form D
2015
Founded
Tractionpublic signals, read monthly
Web presence
top 0.29%
of 133.2M domains by links, Common Crawl
Hacker News stories
2
best: 2 points
Funding rounds
| Round | Date | Amount | Investors | Source |
|---|---|---|---|---|
| Series C | Feb 2024 | $28.5M | — | SEC Form D |
| Convertible Note | Dec 2020 | $35.3M | — | SEC Form D |
| Series A | Dec 2019 | $14M | — | Pulse 2.0 |
| Convertible Note | Nov 2019 | $10.1M | — | SEC Form D |
| Venture round | Apr 2019 | $2.1M | — | SEC Form D |
| Venture round | Mar 2018 | $1.8M | — | SEC Form D |
| Venture round | Jan 2016 | $1.7M | — | SEC Form D |
Registers and programsofficial lists and records that name the company
| Legal entity | Gorgias Inc | SEC Form D |
Founders and leadersfrom filings, registers and the company's site
Alexandru PlugaruExecutive Officer, DirectorSEC Form D
Romain LapeyreExecutive Officer, DirectorSEC Form D
Backed byfrom the funds' portfolios and accelerator catalogs
Techstars 
Greycroft 
Alven 
Amplifypartners 
CRV 
Sapphire Ventures Investors in similar startupsfunds that back the companies most like this one
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Overview
Gorgias is a leading customer service and helpdesk platform built specifically for e-commerce businesses. Rather than serving as a generic support tool, it integrates directly with major e-commerce backends (such as Shopify, BigCommerce, and Adobe Commerce/Magento). This allows support teams to view complete customer order histories, process refunds, edit orders, and issue gift cards directly inside the support ticket.
News
Blindsight and Gorgias: The Chinese Room and Sophistry
I recently finished reading the sci-fi novel Blindsight by Peter Watts. I think I was led to it when searching for authors similar to Neal Stephenson, whose works I really enjoy. And it was bang on. L
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Report
How We Built an International SaaS Salary Calculator
Like anything in your company, your compensation policy should reflect your company's values. Here's how we build a public salary calculator to reflect ours.
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Report
Socratic politics: Lessons from the Gorgias
Almost forty years ago, the liberal pragmatist philosopher Richard Rorty published an essay titled
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Report
AfterShip and Gorgias Launch Advanced Integration to Fully Automate E-commerce Customer Support
AfterShip, the leading post-purchase experience platform for e-commerce, and Gorgias, the top-rated customer service helpdesk for online brands, today announced a deep new integration designed to automate and elevate the customer support experience. This
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Report
Leveraging Automation for Continuous Deployment and GitOps
As the Gorgias engineering team grew from 3 to 50 people, learn how they automated and streamlined engineering processes to empower faster iteration at scale.
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Report
Gorgias Introduces its Conversational AI Platform for Support and Sales to Redefine the Customer Experience in Ecommerce
/PRNewswire/ - Following the launch of AI Agent in July 2024, Gorgias today announces a deeper investment into conversational AI for ecommerce. Gorgias is...
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Report
Gorgias Raises $29M in New Funding to Lead the New Era of AI-Powered Customer Experience for Ecommerce
SAN FRANCISCO--(BUSINESS WIRE)--Gorgias, the leading customer experience (CX) platform trusted by more than 15,000 ecommerce brands, announced $29 million in Series C-2 funding from existing investors. The new funding was led by SaaStr and Alven, with ...
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Report
Gorgias: $25 Million In Series B And Over $300 Million Valuation
E-commerce customer support platform Gorgias announced it has raised $25 million in Series B funding. These are the details.
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Report
E-Commerce Helpdesk Service Gorgias Raises $14 Million
Gorgias, a helpdesk company founded by CEO Romain Lapeyre and CTO Alex Plugaro, announced it raised $14 million in Series A funding.
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Report
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Tech stack
Technologies named in job postings at Gorgias over the last 12 months, by layer, with the share of postings for each.
Technologies in use
56
Postings analysed
29
Stack modernity
88/100AI adopter
Languages
Python14%
Node JS7%
TypeScript7%
JavaScript7%
Frameworks & libraries
React.js7%
OpenTelemetry7%
Flink3%
LangChain3%
Databases
BigQuery7%
Google BigQuery7%
PostgreSQL7%
Redis7%
Cloud & platforms
GCP10%
Apache Kafka10%
Datadog7%
GitHub Actions7%
AI & ML
ChatGPT100%
Claude100%
LLM14%
Gemini3%
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Full Gorgias tech stack
56 technologies · by team · pay by technology · changes · similar stacks
Salary insights
Compensation ranges based on this company's open jobs
Median
$82k
Typical range
$30k – $118k
Open positions
14
12
Jobs
Junior
41.7%
Middle
33.3%
Senior
25%
| Level | Jobs | Median | Typical range |
|---|---|---|---|
| Junior | 5 | $51k | $30k – $104k |
| Middle | 4 | $83k | $45k – $100k |
| Senior | 3 | $103k | $86k – $118k |
Highest paying role
Senior AI Solutions Manager- Enterprise
$118k
Normalized to USD per year
All salaries at Gorgias
By role, level and city, against the market · 14 jobs with pay
People
Alexandru Plugaru
Executive Officer, Director
Romain Lapeyre
Executive Officer, Director
Jason Lemkin
Director
Names and roles come from public filings, company registers and the company's own site. Is this you? Correct or remove · How we handle this data
Growth
Hiring Momentum
89/100
Scaling fast
Open positions
14
8 opened / 8 closed in 30 days
Median time-to-fill
48 days
faster than 28% of the market
ATS activity
Every ~4 hours
Today
Hiring Dynamics
+100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
AI/ML
33% ▼
Marketing
24% ▲
Sales
19% ▲
Solutions
19%
DevOps
5% ▼
Actively hiring for Marketing (+3 in 30 days)
Activity Timeline
Removed Vector from stack
Sep 2026
Added SIEM to stack
Sep 2026
Added Machine Learning to stack
Sep 2026
Added Agentic Workflows to stack
Sep 2026
New location: Sydney
Sep 2026
New location: San Francisco
Sep 2026
Added BigQuery to stack
Sep 2026
Added Shopify to stack
Sep 2026
Added Claude Code to stack
Sep 2026
Added Least Privilege to stack
Aug 2026
Added OpenAI to stack
Aug 2026
Added Model Context Protocol to stack
Aug 2026
Offices
Where the company hires and what each office is for
Cities
5
Hiring now
4
Countries
5
Busiest office
Toronto
Loading the map
Headquarters
Builds here
Office with open vacancies
No open vacancies right now Tap a pin for the office
San Francisco
United States
HQ
1-10 est. staff
Toronto
Canada
Sales office
6 open roles 9 posted in 90 days 33% engineering 10-50 est. staff $80k Avg Salary
hires for AI/ML, Sales, Marketing
Belgrade
Serbia
Support & operations
3 open roles 3 posted in 90 days 33% engineering 10-50 est. staff $59k Avg Salary
hires for Backend, Sales, Solutions
Paris
France
Support & operations
2 open roles 7 posted in 90 days 50% engineering 10-50 est. staff $103k Avg Salary
hires for AI/ML, Solutions
Buenos Aires
Argentina
Support & operations
2 open roles 1 posted in 90 days 50% engineering 1-10 est. staff $43k Avg Salary
hires for AI/ML, Solutions
Earlier presence
New York, United States
Jobs
$78k – $86k per year • In office • Full-Time • 5+ years exp • Toronto
Claude
ChatGPT
AI Agents
Management
Slack
Apply
$95k – $105k per year • Hybrid • Full-Time • Toronto
Claude
ChatGPT
AI Agents
Management
Slack
Apply
$80k – $89k per year • In office • Full-Time • 3+ years exp • Paris
Claude
ChatGPT
AI Agents
Management
Slack
Apply
$94k – $103k per year • Hybrid • Full-Time • 4+ years exp • Belgrade
JavaScript
TypeScript
Node JS
Claude
ChatGPT
AI Agents
Frontend
React.js
DevOps
OpenTelemetry
Datadog
Prometheus
Grafana
Management
Slack
Apply
$40k – $45k per year • Hybrid • Full-Time • 3+ years exp • Belgrade
Claude
ChatGPT
AI Agents
Management
Slack
Apply
$94k – $104k per year • Remote (APAC) • Full-Time • 2+ years exp • Sydney
Claude
ChatGPT
AI Agents
Management
Slack
Apply
$33k – $47k per year • In office • Full-Time • Buenos Aires
Claude
ChatGPT
AI Agents
Management
Slack
Apply
$91k – $100k per year • In office • Full-Time • 3+ years exp • Toronto
Claude
ChatGPT
AI Agents
Management
Slack
Apply
$107k – $118k per year • In office • Full-Time • 5+ years exp • Paris
Claude
ChatGPT
AI Agents
Management
Slack
Apply
$36k – $40k per year • In office • Full-Time • 2+ years exp • Buenos Aires
Claude
ChatGPT
AI Agents
Management
Slack
Apply
Financials
Total raised
$93.6M
Latest round
Series C
Funding rounds
7