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In office (Gurgaon)

Confirmed on the employer's own hiring board on Nov 11, 2026. First seen by Alion on Nov 4, 2026. Digitide Solutions scores B on the Alion truth index.

Overview
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Profile match
Digitide Solutions is an IT services and business process management company headquartered in Bengaluru, delivering cloud, cybersecurity, data and AI, digital engineering, ERP and low-code services together with customer experience, collections, finance and accounting and HR outsourcing. Formed out of the technology and BPM businesses of Quess Corp, it employs about 55,000 associates across 40 locations in five countries and serves over 500 enterprises in banking, insurance, healthcare and manufacturing. Most openings are for customer service and support associates, sales and branch operations executives, collections team leaders and trainers, with some engineering and architect roles.

IT professional who installs, maintains, and troubleshoots computer hardware, software, and network connections for an organization.

  • Technical Troubleshooting: Resolve hardware, software, and printer issues via remote access or on-site deskside support.
  • System Deployment: Set up, configure, and image workstations and laptops for new employees.
  • User Administration: Manage user accounts, password resets, and access permissions using Active Directory
  • Ticket Management: Track, log, and document technical requests and solutions using helpdesk tools like ServiceNow
  • Operating Systems: Proficiency in Windows, macOS, and Linux environments.
  • Networking: Knowledge of DNS, DHCP, TCP/IP, and VPN configuration.
  • Soft Skills: Strong communication, problem-solving, and customer-service focus.

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