Technical Support Engineer
Confirmed on the employer's own hiring board on Nov 10, 2026. First seen by Alion on Nov 9, 2026. Epsilon Net scores C on the Alion truth index.
EPSILONNET is one of Greece's leading technology Groups, specializing in business software and innovative digital solutions that empower businesses and professionals.
With over 1,800 employees and a network of 600+ partners across Greece, we drive digital transformation through cutting-edge technologies, digital content and educational services.
Our people are at the heart of everything we do. Here's what makes growing with us rewarding:
Career Growth - Join a team where you can learn, develop your skills and take the next steps in your career.
Supportive Culture - Thrive in an environment that fosters teamwork, knowledge-sharing and excellence.
Top Clients & Technology - Work alongside experienced professionals and gain exposure to innovative projects and cutting-edge technologies.
Your Role
Passionate about technology, enjoy solving problems and love helping people? Your next career move could be with us!
Join EPSILONNET as a Technical Support Engineer and put your technical skills into action by providing technical support to customers, troubleshooting issues, and guiding them through installation, configuration, and problem resolution across Cloud and On-Premise environments.
You'll be part of a collaborative team where knowledge-sharing, problem-solving and continuous learning are part of everyday life. With new technical challenges and opportunities to develop your expertise, you'll have plenty of room to grow your career!
What You'll Do
Provide technical support to customers, diagnosing and resolving technical issues related to EPSILONNET's software solutions.
Install and configure EPSILONNET's software solutions in Cloud and On-Premise environments.
Investigate technical problems, identify root causes and provide effective, practical solutions.
Manage and prioritize support requests to ensure timely and effective service.
Collaborate with colleagues and other technical teams to resolve more complex issues and share knowledge.
What You'll Bring
Bachelor's degree in Computer Science, Information Technology or a related field.
1-3 years of experience in technical support, IT support or a similar role
Familiarity with Microsoft Windows environments and basic networking concepts.
Strong written and verbal communication skills.
Analytical thinking and excellent problem-solving skills.
A collaborative mindset and a team-oriented approach.
Nice to Have
Familiarity with Microsoft SQL Server and basic database troubleshooting.
Familiarity with EPSILONNET's software solutions.
Experience working with ticketing systems or technical support platforms.
Why join EPSILONNET?
Be Rewarded - Enjoy a competitive remuneration and benefits package.
Grow & Evolve - Benefit from ongoing training, learning opportunities and career development.
Your Wellbeing Matters - Access private medical insurance and psychological support services.
Multi-Awarded Workplace - Join an award-winning workplace recognized in leading workplace rankings.
Let's Connect!
Does this sound like your next career step? We'd love to hear from you!
Apply now and explore what's next with EPSILONNET!