Product Lead: Software Development

Our client is a technology company specialising in AI-powered technology.

The company fosters an innovative, collaborative environment focused on solving complex business challenges. They are looking for a team leader that will take ownership of a new product from development to delivery.

• Own the API product roadmap, prioritise development and oversee releases from initial testing to public launch.
• Define product pricing, subscription plans, usage limits and trial offerings.
• Engage with developers to understand their needs and incorporate feedback into product development.
• Monitor product performance, including user activation, conversion, retention, revenue and reliability.
• Manage the developer experience, including documentation, SDKs, code samples and signup processes.
• Lead product marketing, launch campaigns, developer outreach and website optimisation.
• Create technical content such as tutorials, sample applications, migration guides and product benchmarks.
• Support sales activities through product demonstrations, proposals, pricing discussions and enterprise customer engagement.
• Manage the sales pipeline, revenue forecasts and opportunities for account growth.
• Provide first-line developer support, troubleshoot issues and improve support processes and documentation.
• Collaborate closely with the CEO and engineering teams to guide product strategy and business growth.

• Postgraduate Diploma in Business Administration or an MBA.
• At least 8 years of professional work experience, including a minimum of 3 years as a software developer.
• Experience building or integrating REST or WebSocket APIs.
• Evidence of taking a product, project, open-source library or internal tool from concept to users.
• Strong written communication skills, with the ability to explain technical concepts to both developers and executives.
• Commercial and numerical proficiency, including pricing models, conversion metrics and revenue forecasting.
• Willingness to take a hands-on approach across product management, marketing, sales and customer support.
• Experience in product management, developer relations, technical marketing, sales or customer support is advantageous.
• Exposure to developer-focused or usage-based products is beneficial.
• Familiarity with speech recognition, machine learning or audio technology is advantageous.
• Experience with APIs such as Deepgram is beneficial.
• Knowledge of additional South African or African languages is advantageous.
• Connections within the African developer or startup community are beneficial.
• Strong analytical, problem-solving and stakeholder-management skills.