IT Service Engineer / System Engineer

Description

Join Vishay Precision Group as an IT Service Engineer / Systems Engineer and become part of our European IT organization.

In this regional role, you will support our VPG locations across Europe, with a primary focus on Germany and France. You will combine hands-on onsite IT support with remote Level-2 support, local infrastructure activities and participation in regional IT projects.

Based in Heilbronn, you will regularly visit our German and French sites to ensure reliable local IT operations, support hardware and workplace deployments, troubleshoot infrastructure issues and work closely with colleagues across our international IT organization.

This is an ideal role for someone who enjoys hands-on technology, direct interaction with users and working across multiple locations remotely and in person.

Your Responsibilities

• Provide onsite and remote IT support to VPG employees across European locations, with primary responsibility for sites in Germany and France.
• Diagnose and resolve hardware, software, connectivity and access-related issues as part of our structured IT support and ticketing processes.
• Perform regular planned onsite visits to regional locations to provide hands-on support, preventive maintenance and technical site assistance.
• Install, configure, maintain and replace workplace technology including laptops, desktops, mobile devices, peripherals and related software.
• Support the full lifecycle of end-user devices and local IT equipment, including deployments, upgrades, replacements and technical documentation.
• Support local network and connectivity infrastructure, including LAN/WAN, Wi-Fi, ISP connections, basic switch patching and telecommunications systems.
• Participate actively in regional IT projects, including workplace rollouts, office moves, site expansions, infrastructure upgrades and technology deployments.
• Work closely with the global Service Desk, Infrastructure, Security and other IT teams to coordinate escalations and ensure consistent service across locations.
• Maintain accurate documentation, asset information, knowledge articles and site-specific technical records.
• Support local business continuity, backup and recovery activities and ensure compliance with company IT, security and data-protection requirements.
• Provide guidance and basic training to end users and contribute to improving the overall IT service experience.
• Coordinate with external vendors and service providers where local hands-on support or infrastructure work is required.

Requirements

What You Bring

• Completed vocational training in IT, such as Fachinformatiker für Systemintegration, IT-Systemelektroniker, or a comparable IT qualification or relevant practical experience.
• Ideally 1-2 years of professional experience in IT support, field service, workplace support or systems engineering. Motivated candidates at an early career stage with strong practical skills are also encouraged to apply.
• Good practical knowledge of Windows client environments, workplace hardware and common enterprise applications.
• Basic understanding of Windows Server environments, Active Directory and virtualization technologies such as VMware or Hyper-V.
• Fundamental knowledge of networking concepts including LAN/WAN, TCP/IP, DNS, DHCP and basic switch/network troubleshooting.
• Experience with Microsoft 365 and modern workplace environments is an advantage.
• Strong troubleshooting skills and a structured, hands-on approach to technical problems.
• A customer- and service-oriented mindset with the ability to communicate effectively with users and colleagues at different organizational levels.
• Ability to work independently while collaborating effectively within an international IT organization.
• Fluent English for corporate communication and documentation and German at B2 level or higher for local user support.
• Willingness to travel regularly to VPG sites, primarily within Germany and France (up to a maximum of 30%).
• Valid driving licence.

Benefits

Why Join Vishay Precision Group / Vishay Measurements Group Germany GmbH?

What You Can Expect from Us

Permanent employment in an international technology company

Flexible working hours and the option for mobile working

30 days of vacation plus public holidays

Structured onboarding and individual training and development opportunities

EGYM Wellpass for fitness, sports, and wellbeing

Corporate Benefits program with attractive employee discounts

JobRad bicycle leasing

Company pension scheme and capital-forming benefits

Free parking directly at the site

Complimentary coffee, tea, water, and fresh fruit

Collaborative work environment with short decision-making paths

International collaboration across the VPG Group

Secure employment in a future-oriented industry sector