Customer Experience Agent (French Speaking)
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Salary
$39k – $47k per year
Location
Hybrid (Dublin, Ireland)
Seniority
Junior · 2+ years exp
Employment
Full-Time
Confirmed on the employer's own hiring board on Oct 31, 2026. First seen by Alion on Jul 7, 2026. Whatnot scores A on the Alion truth index.
Overview
Company
Impact
Profile match
Whatnot is a US live shopping marketplace headquartered in San Francisco where sellers host livestreams to sell trading cards, collectibles, fashion, electronics, live plants and many other categories. Founded in 2019 and backed by investors including Andreessen Horowitz, Y Combinator and CapitalG, it operates in North America, Europe, Australia and Japan with teams in New York, Los Angeles, London, Dublin, Berlin, Krakow, Sydney and Tokyo. It hires software and application security engineers, product designers, sales managers for international markets, recruiters, communications managers and finance and tax staff.
Join Whatnot, the largest live shopping platform in North America and Europe. As a Customer Experience Agent, you will be responsible for ensuring a positive experience for buyers and sellers, resolving customer issues, and driving process improvement. You must be fluent in English and French, have at least 2 years of support experience, and be available on weekends. Benefits include generous time off, health insurance, work from home support, care benefits, retirement plans, and parental leave.
Missions
- Interagir avec les acheteurs et les vendeurs avec une attitude axée sur le client, en veillant à offrir une expérience positive.
- Résoudre tous les problèmes des clients concernant les paiements, les commandes, les expéditions et les questions générales de manière rapide et de haute qualité.
- Devenir un expert des produits, des processus et des systèmes de Whatnot pour favoriser des résultats positifs pour nos utilisateurs.
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