Pylon
pylonump.com
Actively hiring
AI Agents
Customer Support & Help Desk Software
View 9 jobs
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Overview
Technologies
Salaries
Products
People
Growth
Offices
Jobs
Financials
Funding and backers
Team
51-200
employees, estimated range
Hiring now
14
open roles
Backers
3
Endeavor, Y Combinator
Momentum
0/100
no fresh signals
Last sign of life
1 mo ago
a posting or a news item
The story so fareach stage dated by its source: the company's releases, the press, registers, filings
Tractionpublic signals, read monthly
Web presence
top 7%
of 133.2M domains by links, Common Crawl
Backed byfrom the funds' portfolios and accelerator catalogs
Endeavor 
Y Combinator 
Khwarizmi Ventures Investors in similar startupsfunds that back the companies most like this one
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How Pylon hires
Truth index
A 87/100
Median time to fill
56 days
Ghost roles
21%
Stale roles
0%
Reposted roles
0%
Pylon scores A on the Alion truth index (A is best, E worst), measured over 14 open roles re-checked against its own hiring board: 21% look like ghost listings, 0% have gone stale and 0% are the same role posted again. Its roles close in a median of 56 days. It measures how much of what this employer publishes turns into a real, finite search - not the employer as a workplace. How the index is computed
Overview
Pylon is a customer support software company headquartered in San Francisco, California, and founded in 2022. The company builds a support platform for business to business software vendors that manage customers in shared Slack, Microsoft Teams, and email channels rather than through a traditional ticket portal. It centralizes those conversations into one system with ticketing, knowledge base, account health, and AI agents, and went through Y Combinator before raising venture funding.
Tech stack
Technologies named in job postings at Pylon over the last 12 months, by layer, with the share of postings for each.
Technologies in use
16
Postings analysed
22
Stack modernity
77/100AI adopter
Languages
Go27%
SQL5%
Databases
BigQuery5%
Google BigQuery5%
Snowflake5%
Cloud & platforms
AWS27%
Looker5%
Tableau5%
AI & ML
LLM5%
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Full Pylon tech stack
16 technologies · by team · pay by technology · changes · similar stacks
Salary insights
Compensation ranges based on this company's open jobs
Median
$280k
Typical range
$150k – $300k
Open positions
11
10
Jobs
Junior
30%
Middle
60%
Architect
10%
| Level | Jobs | Median | Typical range |
|---|---|---|---|
| Junior | 3 | $180k | $150k – $300k |
| Middle | 6 | $280k | $240k – $280k |
| Architect | 1 | $300k | $300k |
Highest paying role
Account Executive
$300k
Normalized to USD per year
All salaries at Pylon
By role, level and city, against the market · 11 jobs with pay
Growth
Hiring Momentum
66/100
Growing
Open positions
15
2 opened / 6 closed in 30 days
Median time-to-fill
53 days
faster than 26% of the market
ATS activity
Every ~4 hours
Today
Hiring Dynamics
+100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Marketing
20% ▼
Sales
20% ▼
Customer Success
20% ▲
Product
10% ▼
Administrative
10% ▲
Design
10% ▲
Activity Timeline
Removed Rest API from stack
Sep 2026
Added Rest API to stack
Sep 2026
Added GRR Rapid Response to stack
Sep 2026
Added Looker to stack
Sep 2026
New location: New York
Sep 2026
Added Tableau to stack
Sep 2026
Added SQL to stack
Sep 2026
Added Snowflake to stack
Sep 2026
Added Marketo to stack
Sep 2026
Added Google BigQuery to stack
Sep 2026
Added BigQuery to stack
Sep 2026
Added LinkedIn to stack
Sep 2026
Offices
Where the company hires and what each office is for
Cities
3
Hiring now
3
Countries
2
Busiest office
San Francisco
Loading the map
Headquarters
Builds here
Office with open vacancies
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San Francisco
United States
HQ
13 open roles 6 posted in 90 days 46% engineering 50-200 est. staff $248k Avg Salary
hires for Backend, Customer Success, Product
London
United Kingdom
Sales office
1 open roles 2 posted in 90 days 10-50 est. staff
hires for Sales
New York
United States
Sales office
1 open roles 2 posted in 90 days 10-50 est. staff $300k Avg Salary
hires for Sales
Jobs
$170k – $240k per year • Equity • In office • Full-Time • 3+ years exp • San Francisco
AI Agents
Devin
Apply
In office • Internship • Bachelor's Degree • San Francisco
Go
AI Agents
Devin
Frontend
GraphQL
DevOps
AWS
Apply
$180k – $280k per year • Equity • In office • Full-Time • 3+ years exp • San Francisco
Go
AI Agents
LLM
Devin
Frontend
GraphQL
DevOps
AWS
Apply
$150k – $180k per year • Equity • In office • Full-Time • Bachelor's Degree • San Francisco
Go
AI Agents
Devin
Frontend
GraphQL
DevOps
AWS
Apply
$180k – $280k per year • Equity • In office • Full-Time • 3+ years exp • San Francisco
Go
AI Agents
Devin
LLM Guardrails
Frontend
GraphQL
DevOps
AWS
Cybersecurity
Threat Modeling
Apply
$180k – $280k per year • Equity • In office • Full-Time • 3+ years exp • San Francisco
Go
AI Agents
Devin
Frontend
GraphQL
DevOps
CI/CD
AWS
Apply
$180k – $280k per year • Equity • In office • Full-Time • 3+ years exp • San Francisco
Go
AI Agents
Devin
Frontend
GraphQL
DevOps
AWS
Apply
$200k – $250k per year • Equity • In office • Full-Time • 3+ years exp • San Francisco
AI Agents
Devin
Apply
$100k – $150k per year • In office • Full-Time • 1+ year exp • San Francisco
AI Agents
Devin
Apply