Pylon
pylonump.com
Actively hiring
Communication & Collaboration
AI Agents
Artificial Intelligence
Technical Support
Information Technology
Customer Relationship Management (CRM)
Software
View 10 jobs
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Overview
News
Technologies
Salaries
Products
People
Growth
Jobs
Financials
Overview
Pylon is a customer support software company headquartered in San Francisco, California, and founded in 2022. The company builds a support platform for business to business software vendors that manage customers in shared Slack, Microsoft Teams, and email channels rather than through a traditional ticket portal. It centralizes those conversations into one system with ticketing, knowledge base, account health, and AI agents, and went through Y Combinator before raising venture funding.
Technologies
Tech DNA
Go
AWS
LLM
AI/ML
AI Agents
Devin
AWS
CI/CD
LLM
LLM Guardrails
Other
Go
GraphQL
Linear
Threat Modeling
Rollup
Slack
Zendesk
Stack modernity
72/100
How modern this stack is, based on technology relevance, AI adoption and the share of legacy tools.
In-demand technologies
AI Agents
10 jobs
Required
$260k
+18% vs market
Devin
10 jobs
Required
$260k
+38% vs market
Go
6 jobs
Required
$280k
+38% vs market
GraphQL
6 jobs
Required
$280k
+56% vs market
AWS
6 jobs
Required
$280k
+51% vs market
Linear
5 jobs
Required
$280k
+51% vs market
LLM
1 job
Required
$280k
+40% vs market
Threat Modeling
1 job
Required
$280k
+33% vs market
Salary medians are calculated from this company's open jobs and compared with the market.
Industry adoption
CI/CD
19%
AWS
17%
LLM
14%
AI Agents
12%
Go
9%
GraphQL
5%
Share of companies in the same industry that use each technology.
Stack changes
LLM Guardrails
Aug 2026
Devin
Aug 2026
AI Agents
Aug 2026
Rollup
Aug 2026
Zendesk
Jul 2026
Slack
Jul 2026
CI/CD
Jul 2026
Threat Modeling
Jul 2026
Technologies recently added to or removed from this company's stack - a signal of tech migrations and new initiatives.
OpenAI
Jobgether
Scale AI
Weekday
Commure
Airwallex
Salary insights
Compensation ranges based on this company's open jobs
Median
$260k
Typical range
$150k – $280k
Open positions
9
9
Jobs
Junior
22.2%
Middle
55.6%
Senior
11.1%
Staff
11.1%
| Level | Jobs | Median | Typical range |
|---|---|---|---|
| Junior | 2 | $165k | $150k – $180k |
| Middle | 5 | $280k | $250k – $280k |
| Senior | 1 | $260k | $260k |
| Staff | 1 | $150k | $150k |
Highest paying role
Software Engineer, AI
$280k
Normalized to USD per year
Growth
Hiring Momentum
58/100
Growing
Open positions
10
0 opened / 4 closed in 30 days
ATS activity
Every ~20 hours
08/31/2026
Hiring Dynamics
+100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Backend
86% ▼
Product
14% ▲
Activity Timeline
Added Rollup to stack
Aug 2026
Added Zendesk to stack
Jul 2026
Added Slack to stack
Jul 2026
Added CI/CD to stack
Jul 2026
Added Threat Modeling to stack
Jul 2026
Added LLM to stack
Jul 2026
Added Linear to stack
Jul 2026
Added GraphQL to stack
Jul 2026
Added Go to stack
Jul 2026
Added AWS to stack
Jul 2026
Jobs
$230k – $260k per year • Equity • In office • Full-Time • 5+ years exp • San Francisco
AI Agents
Devin
Apply
In office • Internship • Bachelor's Degree • San Francisco
Go
AI Agents
Devin
Frontend
GraphQL
DevOps
AWS
Management
Linear
Apply
$180k – $280k per year • Equity • In office • Full-Time • 3+ years exp • San Francisco
Go
LLM
AI Agents
Devin
Frontend
GraphQL
DevOps
AWS
Management
Linear
Apply
$150k – $180k per year • Equity • In office • Full-Time • Bachelor's Degree • San Francisco
Go
AI Agents
Devin
Frontend
GraphQL
DevOps
AWS
Management
Linear
Apply
$180k – $280k per year • Equity • In office • Full-Time • 3+ years exp • San Francisco
Go
AI Agents
Devin
LLM Guardrails
Frontend
GraphQL
DevOps
AWS
Cybersecurity
Threat Modeling
Management
Linear
Apply
$180k – $280k per year • Equity • In office • Full-Time • 3+ years exp • San Francisco
Go
AI Agents
Devin
Frontend
GraphQL
DevOps
AWS
CI/CD
Apply
$180k – $280k per year • Equity • In office • Full-Time • 3+ years exp • San Francisco
Go
AI Agents
Devin
Frontend
GraphQL
DevOps
AWS
Management
Linear
Apply
$130k – $150k per year • In office • Full-Time • San Francisco
AI Agents
Devin
Web3
Rollup
Apply
$200k – $250k per year • Equity • In office • Full-Time • 3+ years exp • San Francisco
AI Agents
Devin
Apply
$100k – $150k per year • In office • Full-Time • 1+ year exp • San Francisco
AI Agents
Devin
Apply