Application Support Engineer – IT Operations

ITDS Portugal • IT Outsourcing & Dedicated Teams • IT Staffing & Staff Augmentation • On-call duty • Paid as a contractor rate • 13 days ago
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Salary
$27k – $34k per year
Location
Hybrid (Lisbon, Portugal)
Seniority
Junior · 2+ years exp
Employment
Full-Time

First seen by Alion on Oct 15, 2026.

Overview
Company
Impact
Profile match

ITDS Portugal

Headquartered in Lisbon, Portugal (with operations spanning Lisbon and Porto), ITDS Portugal is a specialized provider of IT engineering outsourcing, staff augmentation, and digital solutions as part of the broader international ITDS group. The company delivers flexible technical talent and end-to-end project execution services - including software development, cloud computing, DevOps, data engineering, and specialized artificial intelligence (AI) implementation - via nearshore and time-and-material models. Serving enterprise clients across banking, electronic payments, financial services, and technology sectors throughout Europe, it helps organizations scale their technical capabilities, optimize operational costs, and accelerate mission-critical digital transformations.
itdsportugal.com • HQ: Lisbon, Portugal • Information Technology • IT Staffing & Staff Augmentation • IT Outsourcing & Dedicated Teams
Tech stack of ITDS Portugal
Sobre a vaga

As an Application Support Engineer, you will be working for our client, a leading player in the IT sector dedicated to delivering seamless application support and operational excellence. Join us to help optimize critical systems and drive technological innovation that empowers organizations worldwide.

O que vais fazer
  • Provide expert application support for complex IT systems, ensuring stability and performance
  • Troubleshoot and resolve technical issues promptly, minimizing system downtime
  • Collaborate with cross-functional teams to improve application functionality and user experience
  • Maintain detailed documentation of technical processes and incident reports
  • Assist in deploying updates and patches, ensuring compliance with quality standards
  • Participate in on-call rotations to support 24/7 operational needs
  • Support continuous improvement initiatives to enhance system robustness and efficiency
O que é pedido
  • At least 2 years of experience in application support or IT operations
  • Strong knowledge of IT systems, tools, and monitoring platforms
  • Excellent problem-solving skills with a proactive approach
  • Proficiency in English
  • Ability to work effectively in a hybrid environment
  • English: Good command
  • French: Communicative level
  • Only candidates with an existing legal right to work in the European Union will be considered for this role
Valorizado
  • French language skills are a plus
  • certifications related to IT support or system administration
  • experience working in an international or multilingual environment
O que é oferecido
  • 3 150 - 3 780 EUR (B2B)
  • 1 800 - 2 050 EUR net (Permanent Contract)
  • ITDS Clubs
  • Access to medical insurance
  • Meal Card
  • Access to Pluralsight & Udemy
  • Integrational Events

Resumo organizado por IA a partir do anúncio original. Confirma os detalhes no site da empresa.

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