Field Sales Agent (Tonga)

The Field Sales Agent is responsible for proactively identifying, approaching, and converting prospective customers into subscribers of our services.

This is a target-driven, field-based role requiring a self-starter who can independently build and manage a sales pipeline, develop and execute their own lead-generation strategy, and deliver against agreed sales and activity KPIs.

The successful candidate will thrive on ownership, initiative, and the reward of commission earnings tied directly to their performance.

Responsibilities:

• Sales & Revenue Generation:
  • Identify and sell to new and existing customers
  • Upselling, cross-selling where opportunities exist
  • Manage the full sales cycle from initial contact through to activation
• Lead Generation & Pipeline Management:
  • Plan and execute daily field sales routes, door-to-door canvassing, and area penetration strategies to build a strong pipeline
  • Proactively prospect, cold call, and pitch to potential subscribers within the assigned territory to achieve sales targets
• Administration & Reporting:
  • Submit accurate, timely weekly activity reports covering prospects contacted, pipeline status, sales closed and planned activity
  • Keep CRM records of all leads, interactions and sales activity complete and current on a daily basis
• Market Intelligence & Handover:
  • Provide reliable, current market intelligence on competitor activity, pricing and customer sentiment to support area planning
  • Deliver a complete, quality handover of new subscribers to the installation and after sales teams
  • Represent Herotel professionally in the assigned area, reflecting the company's values in every customer interaction

• Grade 12
• Proven track record in outbound sales (minimum 1-2 years)
• Valid driver's license and own vehicle
• Ability to work independently, prioritize tasks and manage time effectively
• Target-driven mindset
• Strong interpersonal and communication skills with the ability to build rapport quickly
• Excellent sales and consultation skills
• Able to communicate in English and applicable local languages
• Proficient in MS Office and willingness to learn CRM systems
• High personal integrity
• Experience selling broadband fibre, LTE or wireless internet products and an existing knowledge of the local coverage area and community networks will be advantageous

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