Head of Engineering (Pivot)
Confirmed on the employer's own hiring board on Nov 3, 2026. First seen by Alion on Aug 26, 2026.
About the Job
Pivot (a strategic Payment Gateway partner of Paper.id) is looking for a visionary and battle-tested Head of Engineering to lead our Technology division. In this role, you will own the technical roadmap, architecture, and engineering execution of our Level 1 Licensed Payment Gateway platform-which powers high-volume Accept Payments, Bulk Payouts, Account Management, and Branded Wallet infrastructures for businesses across Indonesia.
As the engineering leader, you will scale a high-performing team of developers, foster a continuous delivery culture, and ensure our systems remain robust, 24/7 available, and compliant with the highest security standards (PCI-DSS & ISO 27001). This position requires a perfect blend of deeply technical expertise in high-transaction distributed systems and exceptional leadership to align technology with fast-growing fintech business goals.
Responsibilities:
Technical Leadership & Vision: Shape and drive the long-term technical architecture, infrastructure strategy, and product engineering roadmap for Pivot’s core payment gateway products.
Engineering Excellence: Champion high coding standards, robust code reviews, automated testing, and zero-downtime deployment practices. Ensure our infrastructure is optimized for massive transaction concurrency and microsecond latencies.
Team Scaling & Mentorship: Lead, mentor, and expand a world-class engineering team (Backend, Frontend, QA, DevOps). Cultivate an inclusive, high-ownership, and innovative engineering culture.
API & Developer Experience (DX): Oversee the design and maintenance of highly reliable, clean, and developer-friendly APIs, SDKs, and webhook infrastructures that clients can integrate within days.
Security & Compliance Governance: Partner with the IT GRC team to maintain rigorous compliance with Bank Indonesia (Level 1 PSP regulations), PCI-DSS Level 1, and ISO 27001 security parameters. Implement state-of-the-art fraud detection and data encryption layers.
Cross-Functional Collaboration: Collaborate closely with the Head of Product, Business Development, and executive stakeholders (including alignment with Paper.id ’s ecosystem) to transform strategic goals into scalable software solutions.
Skills & Qualifications:
Experience: Minimum of 8+ years in software engineering, with at least 3-5 years of proven experience in engineering leadership roles (Engineering Manager / VP of Engineering / Head of Engineering) within Fintech, Payment Gateway, Core Banking, or high-volume E-commerce.
Technical Mastery: Deep hands-on experience in building scalable distributed systems, microservices architecture, cloud infrastructures (AWS/GCP), high-performance databases (SQL/NoSQL), and asynchronous messaging queues (e.g., Kafka, RabbitMQ).
Domain Knowledge: Solid understanding of financial transaction flows, ledger systems, transaction reconciliation algorithms, payment clearing mechanics, and split-payment configurations.
Security Mindset: Practical knowledge of building secure web applications, data masking, tokenization, multi-layered fraud prevention tools, and handling automated 2FA/OTP structures.
Leadership & Communication: Strong executive presence with a proactive and communicative attitude. Ability to convey complex technical architectures to non-technical stakeholders clearly.
Education: Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or a related field.